In order to improve the quality of support, we will use a new support system and shut down the current support system on December 15th.

We will not reply any new ticket on this system.

Please use the new support system for your new question. Just use your Envato Account to register:

Pre - Purchase FAQs

Can I import the demo content on an existing installation?
It would work but after the import, it may not look exactly like the demo. The only way that you can have an exactly same site as demo is to reset you...
Tue, 10 Jan, 2017 at 3:38 PM
Can you modify the themes to fit my websites personal needs?
Our support covers getting setup with the theme, theme related questions and bugs or issues that occur when using the theme.  Customization in mos...
Wed, 11 Jan, 2017 at 9:53 AM
Do your themes work with plugins?
If the plugin has been coded to WordPress’ standards it’ll work 100% of the time. If not, we’re happy to trouble shoot and figure out if it’s real...
Thu, 23 Jun, 2016 at 10:16 AM
How are your themes coded?
We code each theme in compliance with WordPress's coding standards, utilizing valid HTML5 and CSS3. Here are what you get:   ThemeMove F...
Tue, 10 Jan, 2017 at 3:44 PM
Do you have dummy content?
Yes we have dummy content. All you need to do is to use our One Click Data Import, then you will have the entire content as demo.
Tue, 10 Jan, 2017 at 4:05 PM
What Browsers & Operating Systems Are Supported?
We test all our themes on Internet Explorer 9,10,11 and the latest versions of Firefox, Safari. and Chrome. Regarding operating systems, our themes are i...
Mon, 20 Jun, 2016 at 4:06 PM
How Often Are Themes Updated?
We update our themes whenever we discover a bug, to make the theme compatible with the latest WordPress version or there is a new feature that our clients...
Tue, 10 Jan, 2017 at 4:20 PM
Are ThemeMove themes compatible with the latest version of WordPress?
Yes, we make it a priority to always keep the themes up-to-date and working with the latest version of WordPress. 
Thu, 21 May, 2015 at 2:38 PM
I have a pre purchase question, how do i get in touch with you?
First of all we recommend you to check the Themeforest product detail page. We try to make this page as complete as we can, so you’ll find there description...
Tue, 10 Jan, 2017 at 4:24 PM
What support do you offer?
Documentation  Our theme come with instructions which guide you how to use the themes quickly.   Support Channels ThemeMove provides theme-related...
Tue, 10 Jan, 2017 at 4:33 PM