In order to improve the quality of support, we will use a new support system and shut down the current support system on December 15th.

We will not reply any new ticket on this system.

Please use the new support system for your new question. Just use your Envato Account to register:

Error Warnings

Fatal error - Parse Error: [...]
This error is most probably due to: 1. Running an old PHP version on your hosting / server. In this case you have to upgrade or ask the hosti...
Wed, 29 Jun, 2016 at 9:22 AM
Custom Permalinks Return 404 Errors
If you are getting 404 error when accessing pages, please see the information below. Symptom: I just setup my WordPress installation and my new them...
Wed, 11 Jan, 2017 at 3:22 PM
Warning - Cannot [Create | Write] File
This is warning is due to not having the 777 permissions to /cache folder and all files and folders within it. To change permissions, you can use a ...
Wed, 11 Jan, 2017 at 5:06 PM
500 Internal Server Error
If you encounter this problem, follow these possible solutions: Checking for Corrupt .htaccess File The first thing you should do when troublesh...
Wed, 11 Jan, 2017 at 3:36 PM
Fatal error - maximum execution time exceeded
There are two ways you can fix this error. The first method is to fix it manually by editing your .htaccess file and the second method allows you to do the ...
Wed, 11 Jan, 2017 at 3:44 PM
Fatal error "Allowed Memory Size Exhausted" error
The reason for this error is that your server configuration has a very low memory limit. You need to increase PHP Memory Limit in WordPress. First, edit ...
Wed, 11 Jan, 2017 at 3:52 PM
Please check your config settings again
Indexhibit cannot connect to your database. Make sure your database information is correct. Exact spelling, including use of blank spaces and upper and lowe...
Wed, 11 Jan, 2017 at 4:52 PM